Help centre

1. Download and installation

1.1. Available operating systems

The Eida app supports the following versions of operating systems: Once you are sure to have at least one of the above-cited versions of operating systems, you can download the app immediately and start practising English. Note that you cannot create more than one account with the same credentials and different versions of the operating systems.

1.2. What if my operating system does not support Eida?
If you are sure one of the operating systems above, make sure you check the phone version. The version of your operating system may be lesser.

1.3. How do I install the app?
It is simple. You can download Eida by logging to Google Play if you have an Android or to App Store if you hold an iPhone, then type “Eida English Coach” on the search bar and click search. If you find it difficult, follow either of the links below:

2. Account activation verification

After installation of the app, you are required to activate your account with a verification code sent to your provided email address.

2.1. How does this work?
Don’t bother, upon opening Eida, there is a welcome conversation that will direct you by asking your name, your email address through which the code will be sent. Eida will then ask you to retrieve the code sent to your email box.

2.2. How do I enter the code?
In the message sent to you by Eida, you will find a code like the following: 444-444. Please, enter the code exactly as you see with the dash (-) otherwise, Eida will not consider this action.

Is there any other option?
Yes, apart from retrieving the code and sending it to Eida as described above, you can follow the link sent to you by email by clicking on “activate”. Once you click on the link, you will be redirected to the App.

2.3.What if I have previously installed and used the app?
If you had installed Eida in the past and wish to use the same information to log in, it is okay, Eida will restore your account in a few minutes following the same procedure above.

3. Profile

Key elements under your profile sections include “your subscription”, your email address, your date of birth, your country of residence your native language, your currency, settings, a link to invite your friends and another one to post your comment on Google play.

3.1. Pricing
As you will notice, Eida is not free, but there are limited sections you can access for free. And for you to gain full access, you need to buy a subscription.

3.2. How do I subscribe to Eida?
This is simple. You will do this by simply clicking on “your subscription” which will direct you on a new page. You will find many packages with their advantage. Under each package, there is a button, “subscribe now”. Once you click on it, another page will display and you will choose your payment method.

3.3. How many packages does Eida offer?
Eida gives you the opportunity to choose one of the 4 packages that suits you the most. These include: Gold, Starter, Discovery and Premium. However, the most recommended package is the “premium” as it is cheaper and long-lasting.

3.4. What do I gain after choosing one of the packages?
You go a bunch of opportunities that open to you including but not limited to:

3.5. Can I invite my friends?
Yes, you can invite everybody that uses a smartphone to learn languages with Eida.

3.6. How do I invite others to learn and speak English like me?
Simply click on “invite a friend” and share the link that appears on your different social media.

3.7. How do I post my review on Eida?
You can share your experience using the app by posting on Google play or App Store’s comment section.

3.8. Settings
The setting section of the app is divided into many important parts. Dark mode: you have the possibility to switch from clear to dark mode and experience a new display mode. Message configuration In this section, you have the possibility to set automatic messages when you stop speaking. You equally have to choose whether support as well as help messages should be displayed in your native language or not. You also can choose to show previous conversations when you open the app anew. Another good thing is that you can change your native or first language.

3.9. How do I change my native language?
The last item on the configuration section allows you to follow a link by clicking on “My language”. You will then be redirected to a list of languages. The final step is to select a language and click “continue”.

3.10. Eida voice
This option gives you the possibility to activate native speakers ‘voices in order to learn correct English or French at your own pace and pace.

3.11. How do I adjust the volume?
You have the choice to reduce or increase the volume of the voices based on listening skills and levels. It is recommended to beginners to set the volume as high as possible. Added to that, you can equally set the speed of the voice. Note that there is no specific recommendation here as it depends on the learner’s level and listening skills. The last section of Eida voice allows you to choose the voice for Eida and the voice for learners in order to listen well

3.12. How do I manage this?
Each time you click on the arrow, two options will appear, you will have to choose one based on your experience and preferences.

3.13. Why terms and conditions?
We believe that it is important for you to know the conditions set to use the app.

3.14. How do I get access to the Terms and Conditions page?
You simply have to click on “Terms and Conditions” and the link will direct you to its specific page.

4. Getting started

Downloading the Eida app means that you are ready to start your learning journey. Surely, you have and will achieve your learning objective if you are focused. Eida is conceived for the purpose of language learning through speaking and listening. Beyond these two skills, you indirectly get to master writing and reading skills.

4.1. Eida listening

Eida Listening is made up of 11 automatic conversation topics to help you master listening and be able to get any native speaker.

4.2. How do I start listening?
On the menu bar, the first learning option is titled “listening”. Once you click on it, a list of topics covered by this section is displayed. This includes: Heath, interview, shopping, clothing...

4.3. How do I start a conversation?
It is simple. Under each of the topics, you will see “start” and when you click on it, the conversation starts automatically.

4.4. How many times can I follow a topic?
You can run through a topic as many times as possible. You simply have to go back to the list of topics, select the one you would like to listen again and click “restart”.

4.5. Can I pause a conversation?
Yes, you can pause a conversation and continue later.

4.6. Why do sentences contain segments in bold?
Words and segments in bold are vocabulary objectives set to help you lay emphasis on particular terms and improve your vocabulary. Note that the main objective of Eida is to teach you languages through vocabulary mastery.

4.7. Are there free topics?
There is only one free topic which is located under discovery. For you to run other topics “learning path”, you need a subscription.

Eida Speaking

Eida equally contains a lot of topics of conversation that help you practice listening. On the menu bar, speaking is the next item you should click on if you are willing to master the speaking skills and speak like a native.

4.8. How do I start speaking with Eida?
Once you click on “speak” on the menu bar, the next thing is to click on “start a conversation”, you will be directed to a list of topics. Choose one topic and click on “start”. The difference with listening is that, here you have the possibility to type an already existing text or record by pressing on the mic. However, Eida Language coach recommends that you use the mic to speak.

4.9. What if my record or typing is not correct?
Do not bother. If your type or record a wrong sentence, Eida will correct you with the right one.

4.10. Can I pause and listen?
Yes, all the sentences written or spoken by Eida are accompanied by a voice, so you can just press on any of them and listen as many times as you want.

5. Payments

Clearly, for you to practice your chosen language effectively, you have to subscribe by choosing a particular package. Payment on Eida is supported in all country. The payment is very secure, and you do not risk any online fraud.

5.1. How do I perform a payment?
It is very quick and simple. Once you choose a subscription package that suits you, just click on subscribe now. A page will display with space to fill your card info.

5.2. Is there a trial period?
Yes, Eida offers to you, 3 days to use the app for free. Besides, there are topics that are free.

5.3. Can I unsubscribe?
Yes, you are free to unsubscribe anytime, but not that you are going to miss a lot. There are many advantages that you are going to lose and this includes:

Privacy Policy

This is very important. Before you start using Eida, make sure you agree with its privacy policy and terms and conditions.